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WELCOME TO Provenance Farm
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Where can Provenance Farm Products be purchasedProvenance Farm offers various ways to purchase our products. You can order online and pick up Monday afternoons in Jersey City at Departed Soles Brewing Company—150 Bay St. Unit 2A, Jersey City, NJ 07302, or shop online through our website for convenient delivery to your doorstep. We are committed to providing easy access to high-quality produce, meats, poultry, and eggs. Thank you for supporting our regenerative farming practices and dedication to organic agriculture.
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Are your chickens pastured and humanely raised?A: Yes, at Provenance Farm, we take great pride in the ethical treatment of our chickens. All of our chickens are pastured and humanely raised, ensuring that they have access to outdoor space and are treated with care and respect throughout their lives. We prioritize their well-being, which results in higher-quality, better-tasting products and aligns with our commitment to sustainability and ethical farming practices.
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What does regenerative farming mean?Regenerative farming is a holistic approach to agriculture that focuses on improving and revitalizing the health of the soil, the environment, and the community. At Provenance Farm, we understand the importance of regenerative farming in producing high-quality, nutrient-rich products. This practice goes beyond sustainable or organic farming by actively restoring degraded soil, increasing biodiversity, and reducing carbon emissions. By supporting regenerative farming, we aim to provide our customers with products that taste great and contribute to a healthier planet and community.
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What happens if I do not pick up my order from Provenance Farm?A: If you do not pick up your order from Departed Soled Brewing on your day within the designated time frame, your order will be given to the brewery staff as a special thanks. We strive to ensure a seamless and convenient experience for our customers, so please don't hesitate to contact us with any concerns or special requests.
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Are your products raised without antibiotics and hormonesA: Yes, at Provenance Farm, we are committed to offering only the highest-quality products, including ensuring that our products are raised without the use of antibiotics and hormones. Our dedication to providing natural, regenerative, and sustainable options means that you can trust the integrity of our products. Whether it's meat, poultry, or produce, we prioritize the well-being of our animals, customers, and the environment by offering products free from artificial additives and chemicals.
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What is your return and refund policy for Mysite?At Mysite, we strive to provide our customers with the best products and services. Due to the nature of our business, we do not accept returns on food items for safety and hygiene reasons. However, we understand that exceptional circumstances can arise, and we will handle refunds on a case-by-case basis. If you have received a damaged or defective product, or if there has been an error in your order, please reach out to our customer service team within one day of receiving the item. We will work with you to find a suitable solution, whether it's a refund, replacement, or store credit. Your satisfaction is important to us, and we are committed to addressing any issues promptly and fairly. Thank you for choosing Provenance Farm for your farm-to-table direct sales.
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Do you accept credit cardsYes, at Mysite, we accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer secure payment processing to ensure the safety and confidentiality of your financial information. Whether you're purchasing products or services from our online store, you can conveniently use your credit card to complete the transaction. Additionally, we take pride in providing a seamless and user-friendly checkout process, making it easy for you to make your purchases with confidence. If you have any specific questions or concerns regarding credit card payments, feel free to reach out to our customer service team for assistance.
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